Yes, you can cancel an order before shipping; In this case you will need to contact Customer Service by mail at the following address: email@example.com. Indicating the order number and your desire to cancel the order.If the order has already been dispatched, it is always possible to reject the parcel, return is free for Europe; For other countries, return charges are borne by the customer.
Once your product is shipped it usually takes
In certain countries outside of Europe additional tax (customs duties, import taxes) my apply and these must be paid by the customer upon arrival of the package in the country of destination.
Customs duties are at customer charge excepted for the United States, UK, Switzerland, Hong Kong, Singapore, Norway, Israel,Turkey, Jordan, Australia and Canada
After your order is dispatched, you will receive an automated email with a track & trace number so you can easily track your package.
If the country of delivery is not in the list, please contact us at firstname.lastname@example.org at the time of your order.
To make a return, you must send an e-mail to email@example.com indicating the order number your desire to cancel or make a change to the order; You will then receive an email explaining the simple procedure to follow and the return label.
The order can be returned for a full refund or exchange them within 30 days, the process is extremely easy and FREE WORLDWIDE on all orders. In case of exchanges, we will cover the cost of shipping the item back to you. The Product must be returned in its original packaging, in its original condition, new not worn and unwashed. Free order returns are limited to one return per order.